Help & Support
We know that navigating the world of rare and invisible conditions—plus finding the right size, shipping info, or how-to guide—can feel overwhelming. That’s why we’ve created this space to make things easier.
Here, you’ll find:
Because at RARE., we believe every question (and every person) matters. If you don’t find what you’re looking for, reach out—we’re always here for The Herd! 🫶
Frequently Asked Questions
How do I track my order? +
You can track your order by logging into your account and clicking on 'Order History'.
What is your return policy? +
We accept returns within 30 days of purchase. Items must be in original condition.
How-To Guides
Click on a guide below to view step-by-step instructions and download the PDF version.
Create Your RDD 2025 Social Frame +